05-05-2015 08:43 AM
Bought it new from Best Buy yesterday. The first time I noticed it was in the upper part of the photo and was longer (up and down) It is now where you see it in the two photos I posted
If it's moving around, it could be a dust ball or something; but in any case it's got to go. Whatever it is, it was presumably there when you bought the camera, so Best Buy should cheerfully exchange it for you. (I have to say, though, that my experience with our local Best Buy inspires little confidence in the likelihood of that outcome.)
05-05-2015 10:57 AM
I had posted this earlier, but I am not sure if you saw it.
05-04-2015 04:41 PM - edited 05-04-2015 04:42 PM
I think I was able to remove the spot. The Camera Manual had choice of " Clean Now" under Sensor Cleaning. Even though the sensor is cleaned each time you turn the camera on and off, this step seems to do a longer cleaning process. I hope this solves the problem long term. I have two weeks to return camera to Best Buy.
thanks for your help
05-05-2015 11:30 AM