09-25-2017 12:28 PM
Hello John, I have just purchased a 7D trusting the person saying it hasn't been used that much. I would nevertheless like to know what the shutter count is. Ahy help would be appreciated.
Shutter Count (Dire Studio) has a list of supported cameras. The 7D is on that list. See their website for the full list and any conditions. They have a mac version, a Windows version, and an iOS version and the list of supported cameras varies depending on which platform you use (mac vs. PC vs. iOS).
The usual disclaimers apply... this is 3rd party software (not Canon software). The only offical Canon supported/approved method to determine shutter count is to send the camera in to Canon (they do not publish a utility that allows consumers to directly view the info). Normally people don't send cameras to Canon just to learn the shutter count... more commonly they send the camera in either for a routine cleaning or for other service... and ask Canon to provide them with the shutter count (and Canon happily obliges).
Apart from sending the camera to Canon, there are a few 3rd party methods. I use "Shutter Count" as I've found it to be reliable with each of the Canon models that I've used so far.
09-30-2017 02:54 PM - edited 09-30-2017 03:01 PM
See message 35 above.
One further thought: The usual reason for wanting the shutter count is so that if you're selling the camera, you can brag about how low it is. But no buyer is going to believe the count unless it's certified by Canon. If you're the buyer, you shouldn't either.
If I reset the shutter count I doubt that Canon will find it.
Anyway, I checked both my 6D and my 7D at Canon this week. Magic Lantern was right about the shutter count with both of my cameras.