Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎07-20-2020
Accepted Solution

RP Touch screen unresponsive in some positions

[ Edited ]

Hello, all of a sudden my Canon RP touch screen has become unresponsive. I can't control the focus points (that feature is on in the menu), and I can't even tap on-screen buttons such as Q.

 

UNLESS, I flip the screen out and rotate it 180 degrees (still rear facing, but outside of the body). In that position, everything works fine. If I rotate it back (front-facing), or put it back into the body (rear-facing) it no longer works. Sounds to me like a connection problem in the screen articulation, but I figured I would check in case anybody has some bright ideas. Thanks.

Highlighted
New Contributor
Posts: 2
Registered: ‎07-20-2020

Re: RP Touch screen unresponsive in some positions

Canon support says it's probably a loose connection between the LCD and the mainboard.

Sending it in for repair. $350, ouch!!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement