R5 with limited video options

[matt03wfu]

New to the EOS --- great camera!  Using a CFexpress card/NTSC.   My issue is that on the Movie rec quality menu, I only have options to select from 4K-U or FHD; then 59.94p, 29.97p, 23.98p; then IPB.   Any idea why I am unable to access other formats (8K, 4K-D, etc)? 

Thanks!

Matt

[matt03wfu]

thanks for your thoughtful suggestions -- I attempted to alter all of those settings and no luck so far, still limited video options.  I'm submitting to Canon support -- if solution is found I will post here.

[R5-2020]

You have "4K HQ mode" enabled. Change it to disable, and your problem's solved.

[thomashammer78]

That is exactly what the issue is, disable that and all the other suggested menu settings doesnt matter, the 4kHQ enabled locks the recording options to 4k only (weird setting honestly)