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Posts: 1
Registered: ‎08-13-2020

R5 pre order

I just received a messages saying my purchase was flagged by my card carrier. I accepted the charge as to being my own, however i now need Canon to charge the purchase again. I didn't want to start completely over with my order since I wonder guess it'll put me in the back of the line to get my camera. Is there anything I can do? Currently Canon customer service has been busy.  

Posts: 1,869
Registered: ‎07-08-2013

Re: R5 pre order

Hi, Wyrmmm!  We recommend contacting our US-based sales support squad as soon as you can so as not to slow down your order any further.  You can reach them weekdays and Saturdays at 1-800-385-2155.  Please have your order number handy when you call.


Hope to talk to you soon!

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