01-25-2020 11:22 AM
I'm trying to register two of my cameras, a 5DMk4 and a 7DMk2. Each time I put in the serial number and purchase date, I get a confirmation email and I can see it listed in My Products. However, when I go back to my CPS page and click to open an online service request, the cameras are gone. Anyone had this issue before or know how I can contact Canon to resolve it?
Thanks in advance,
Solved! Go to Solution.
01-25-2020 02:22 PM
"...how I can contact Canon to resolve it?"
Try 1 (800) 652-2666
Keep in mind if you did not buy genuine Canon USA products you can never, ever register them.