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New Contributor
Posts: 3
Registered: ‎05-22-2014

My 6D randomly ends video clips. Version 1.1.4

 
Product Expert
Product Expert
Posts: 910
Registered: ‎10-17-2012

Re: My 6D randomly ends video clips. Version 1.1.4

Hello dassad,

In order to troubleshoot this issue, we would need more information surrounding it.  For example, tell us what memory card do you use in the camera.  Or, if you have used another one.  Let us know how long into recording does the recording stop. 

If this is an urgent technical support matter, feel free to contact us through our Service and Support web site.

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VIP
Posts: 11,475
Registered: ‎12-07-2012

Re: My 6D randomly ends video clips. Version 1.1.4

It will at 4GB file size or 29 mins or it got too hot.

That is just the way it is.

EOS 1DX and 1D Mk IV and several lenses!
New Contributor
Posts: 3
Registered: ‎05-22-2014

Re: My 6D randomly ends video clips. Version 1.1.4

The memory cards I have been using when this has happened are the Transcend and SanDisk SDHC 32GB cards. The recording starts normally and within seven to ten seconds a screen overlay of an oblong box with 5 stages appears on the right side of the screen. The stages go from clear to white one per second from the bottom to the top when it reaches the top the clip stops with a onscreen message that says the clip has automatically been stopped. This has happened while the camera is cold or hot and very randomly.
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