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New Contributor
Posts: 2
Registered: ‎07-16-2020

M50 will not connect to any Mac

I have tried every single solution I have seen posted online, nothing works. Yesterday, it magically connected to EOS Utility 3 and then when I switched computers, its refused to connect to the new computer, the computer it was working on, or my wife's computer. Things tried so far: 

  • Turning off camera WiFi
  • Tried at least 10 different cables
  • Tried 2 different USB adapters on MacBook Pro 
  • Tried direct USB connections on Macbook Air and iMac
  • Have updated firmware on camera
  • Have turned camera LCD around and closed so that the screen does not show
  • Have restarted computer multiple times
  • Have formated memory card
  • Have uninstalled and reinstalled Utility app multiple times
  • Have checked to see I HDMI out works - it does. 

Help please! This is too expensive of a camera to not work as advertised. 

Esteemed Contributor
Posts: 4,986
Registered: ‎02-17-2016

Re: M50 will not connect to any Mac

Have you tried running image capture and then plugging in the camera?

New Contributor
Posts: 1
Registered: ‎01-24-2021

Re: M50 will not connect to any Mac

Same issue here and went through the same things as well.
The camera just freezes when connected to USB and nothing else works....
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