03-08-2021 10:45 PM
03-10-2021 02:12 AM
Hi Jlrustman,
Thanks for checking in with us!
To help us get a better sense of what you're facing, please elaborate on what version of the macOS you're running, what program you are using with EOS Webcam Utility for live-streaming, and what other devices, if any, you have connected to your computer.
03-10-2021 08:58 AM
Yes i use a mac0s version 10.15.7 and i use eos webcam with zoom for live-streaming and it shuts off after 10-20 min and or sometimes goes into a green blury screen. I DONT use OBS or any other app for streaming but i am using a genuine canon power supply as well as the lens. I am not understanding what is going on. my eos3 utility is up and running and still shuts down.
03-16-2021 02:48 PM
@Jlrustman wrote:Yes i use a mac0s version 10.15.7 and i use eos webcam with zoom for live-streaming and it shuts off after 10-20 min and or sometimes goes into a green blury screen. I DONT use OBS or any other app for streaming but i am using a genuine canon power supply as well as the lens. I am not understanding what is going on. my eos3 utility is up and running and still shuts down.
The EOS 3 Utility should not be running when you are using the EOS Webcam Utility.
03-16-2021 09:38 AM
HELLOOO......
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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