Canon Community Canon Community

New Contributor
Posts: 2
Registered: ‎02-11-2020
Accepted Solution

M50 screen blackout

Often, when shooting in low light with the touch screen open - like this:


the screen will blackout when my left hand is placed under, as shown. When I move my left hand away, it turns back on, but I don't have support. Also if I move my right hand to the screen from the right (top - to adjust settings)), the screen will blackout. This is very anoying and I cannot find any settings to adjust. Any suggestions?


Also the screen will turn off before I get everything adjusted (time out). Is there a setting to tell it to never turn off?


Thanks, in advance, for any advice.

Respected Contributor
Posts: 1,589
Registered: ‎11-19-2017

Re: M50 screen blackout


There are a lot of people who have complained about this.


I haven't researched it much, but believe you can effect change by disabling the proximity sensor: Menu SET UP4->Display settings->display control->Manual.


Of course it means the camera won't behave as intended now.  You'll have to experiment and see what works best for you.

Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
New Contributor
Posts: 2
Registered: ‎02-11-2020

Re: M50 screen blackout

Thanks. I figured therre was a controll somewhere, I just didn't know where. That seems to work.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement