10-03-2019 05:13 PM
I understand you lost the EOS 6D Mark II yesterday in Manhattan. My name is Tim and I can help you with this today.
We're sorry this occurred and recommend you call into our call center and speak with someone about documenting this. We can create a case in our database to document the theft in case someone calls in about it.
Please call 1-800-652-2666 and follow the prompts for Technical Support. Our agents are available Monday through Friday, from 09:00 am to 09:00 pm and Saturdays from 09:00 am to 7:00 pm. All times EST, excluding holidays.