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Internal flash doesn't open and gives ERR5

sachin
Apprentice

My 60D camera flash is not opening , it gives err5 message.

This problem started after I attached the external flash.

How to correct this  problem

1 REPLY 1

Skirball
Authority

Error 5 means that the flash is obstructed. It probably thinks the flash is still on.  Try putting it on and taking it off a few times.  If that doesn't work I (caveat emptor) would grab a small flathead jewlers screwdriver and wiggle those little rails underneath the main rails a few times.  There's a little button underneath it that senses when a flash is on-camera, and it's probably just stuck down. 

 

If that doesn't fix it, or the probablem keeps returning I (again, at your own risk) would pop that little plate off the top and give it a good clean with some compressed air and anything else that I see fit.

 

This is what I would do, but I've been pulling apart mechanical equipment since I knew what screwdriver was.  I'm also willing to take the risk.  If you're not mechanically inclined I'd skip the second half.  Canon would recommend you send it in regardless.

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