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New Contributor
Posts: 3
Registered: ‎07-08-2017

Images appearing with black line on them on my Canon 6d

Hey everyone! So my wonderful Canon 6d is having issues. Everytime I take a picture a black bar appears sideways on it. Can anyone tell me what this is and how to fix it? I tried doing the sensor cleaning that you can select in the camera, but nothing!

 

I appreciate any help you may have. Thanks!

 

 IMG_9485.jpgIMG_9491.jpg

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Honored Contributor
Posts: 5,558
Registered: ‎06-25-2014

Re: Images appearing with black line on them on my Canon 6d

Could be a sticky shutter. Better have Canon look at it.

Bob
Philadelphia, Pennsylvania USA
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New Contributor
Posts: 1
Registered: ‎07-08-2017

Re: Images appearing with black line on them on my Canon 6d

This just happened to me today during a photo shoot. Would love any advice. I'll be checking with Canon too.

Thanks!

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VIP
Posts: 10,560
Registered: ‎08-13-2015

Re: Images appearing with black line on them on my Canon 6d


@darcympace wrote:

This just happened to me today during a photo shoot. Would love any advice. I'll be checking with Canon too.

Thanks!


Bad shutter, which is not a user repair.  Let the Canon professionals repair it.

What happens in Live View?  Can you see anything prior to taking a shot?

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"Doctor told me to get out and walk, so I bought a Canon."
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VIP
Posts: 13,164
Registered: ‎12-07-2012

Re: Images appearing with black line on them on my Canon 6d

Ditto the faulty shutter.  It needs Canon service.

EOS 1DX and 1D Mk IV and several lenses!
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New Contributor
Posts: 3
Registered: ‎07-08-2017

Re: Images appearing with black line on them on my Canon 6d

Thanks!
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New Contributor
Posts: 3
Registered: ‎07-08-2017

Re: Images appearing with black line on them on my Canon 6d

Thanks for your help! It has the black mark on the live view screen as well
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New Contributor
Posts: 3
Registered: ‎08-28-2018

Re: Images appearing with black line on them on my Canon 6d

I have the exact issue but with an old Rebel XTi. Did you find out what the solution was or have it repaired by Canon?

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New Contributor
Posts: 3
Registered: ‎08-28-2018

Re: Images appearing with black line on them on my Canon 6d

Did you have it repaired? Having the same issue and wonder if it's worth fixing an old Rebel Xti.
Thanks!
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VIP
Posts: 13,164
Registered: ‎12-07-2012

Re: Images appearing with black line on them on my Canon 6d

"I have the exact issue but with an old Rebel XTi. Did you find out what the solution was or have it repaired by Canon?"

 

Canon no longer services the XTi.  You need a private shop like Midwest Camera Repair.

EOS 1DX and 1D Mk IV and several lenses!
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