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Occasional Contributor
Posts: 6
Registered: ‎04-30-2021

Re: How to delete a folder on CF card in R5

Apple was not able to to help finder detect the card. I brought up windows 10 with bootcamp. It recognized the card. Under the DCIM folder it showed the Folder I want to delete. However, when I tried to delete it I was told it was a read only folder and could not be deleted or that it had stopped responding or disconnected. At least Windows detected it! I originally formatted the card in camera. Not sure of next step. Maybe Canon will respond to my email. Thank Y'all for your suggestions.
Honored Contributor
Posts: 7,882
Registered: ‎11-13-2012

Re: How to delete a folder on CF card in R5

Maybe you could change the folder permissions?
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Occasional Contributor
Posts: 6
Registered: ‎04-30-2021

Re: How to delete a folder on CF card in R5

I received the following reply from Canon support:

 

"Formatting the memory card does leave some folders on it because they are needed for the camera to save your files. So when the camera formats the card it will leave folders like the DCIM folder, MISC folder, and the Canon folder that your photos and videos are saved to. If any of those folders are missing the camera would need to add them back onto the card to save files to it correctly. If the folder you are trying to remove isn't one of the ones I mentioned in the previous paragraph what is the name of the folder you are seeing?

Please let us know if we can be of any further assistance."

 

Truthfully, I don't remember if I renamed a Folder that was already there or added a new one.  I was "playing" with the various settings after getting the camera and trying to familarize myself with the settings.  If I renamed a folder that is required to be there this all makes sense.  I am going to try to take a screen shot or accurately discribe the folders I am seeing and send them to Canon.  

 

When I receive a response from Canon I will post again.  Right now I have that 'sinking feeling' that I may have caused my own problem.  Hopefully I'll hear something by Mon or Tues.

 

Thanks

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