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New Contributor
Posts: 2
Registered: ‎11-15-2015

Help - 6D shutter doesn't work after use with EOS Remote App/iPad.

After successfully operating my Canon 6D with the EOS App and an iPad, the shutter won't work normally.  Never does open.  Have tried the mirror up and down and multiple settings, but no luck.  Seems to me this happened once before, months ago, but darned if I can remember  how it was resolved.  Hope someone can help.  Thanks, DP

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Posts: 12,884
Registered: ‎12-07-2012

Re: Help - 6D shutter doesn't work after use with EOS Remote App/iPad.

Clear all settings.

EOS 1DX and 1D Mk IV and several lenses!
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New Contributor
Posts: 2
Registered: ‎11-15-2015

Re: Help - 6D shutter doesn't work after use with EOS Remote App/iPad.

"Clear all settings."

 

Thanks.  Tried that and no luck.  When the Start/Stop button is pressed on the back of the camera, no screen, nothing happens with the shutter button.  When pressed again, see a "screen" but nothing else on the back display and hear the shutter (or something - mirror?), at which point I can look through lens until letting up on shutter button, and the sound of something (mirror?) and then nothing.  Sounds like a manual Bulb exposure, but no image is taken and the frame number stays the same.  This is making me crazy.  Ideas?  Thanks, DP

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Posts: 10,155
Registered: ‎08-13-2015

Re: Help - 6D shutter doesn't work after use with EOS Remote App/iPad.

Check the button LiveView/MovieMode switch on the rear of the camera.  It is easy for your finger to brush against it and change the setting from Live to Movie, which would cause the symptoms that you describe.

 

6D_LiveView-Movie_Switch.PNG

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