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New Contributor
Posts: 3
Registered: ‎10-23-2019

HELP: Recorded in HD and video came back with no audio and in slow

I was recording a launch party. The video was shot in HD and when I played videos back, it played in slow motion and without audio. Does anyone know how to recover the video to play normal ? I had a mic connected and it was fine. It only happened when switching to record in HD. The clips show an h with a camera icon over it. 

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Esteemed Contributor
Posts: 4,026
Registered: ‎02-17-2016

Re: HELP: Recorded in HD and video came back with no audio and in slow

Which camera?

Does it play back in the camera OK?

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Esteemed Contributor
Posts: 2,135
Registered: ‎11-19-2017

Re: HELP: Recorded in HD and video came back with no audio and in slow

Greetings,

Can you fill in the rest of the blanks for us.

 

Camera Model?

Accessories being used?

Shooting mode? (manual, automatic, etc)?

 

The more information you provide, the easier it will be for us to try and help or assuist.

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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New Contributor
Posts: 3
Registered: ‎10-23-2019

Re: HELP: Recorded in HD and video came back with no audio and in slow

Camera is Canon eos m50

 

It plays back on camera like slow motion and the audio is not functioning

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New Contributor
Posts: 3
Registered: ‎10-23-2019

Re: HELP: Recorded in HD and video came back with no audio and in slow

Hello, 

model - EOS M50

accesories - Rode shotgun mic

Shooting mode - High Frame Rate Movie

 

Audio - auto

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Esteemed Contributor
Posts: 4,026
Registered: ‎02-17-2016

Re: HELP: Recorded in HD and video came back with no audio and in slow

Have you tried playing it back on the computer?

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Esteemed Contributor
Posts: 4,026
Registered: ‎02-17-2016

Re: HELP: Recorded in HD and video came back with no audio and in slow

First. let me go on record saying that the M50 manuals - both of them - suck. Suck Big Time. So I can't even exhort you to RTFM.

 

Second, check out this from the website for the M50:

Untitled.jpg

 

Looks like the slow motion thing is a feature, not a bug.

 

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