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Getting error message when downloading images from my Canon 5D Mark iii into my Mac Yosemite 10.10

klewis0418
Apprentice

I am getting an error message when trying to download images through Canon Utilities with my Canon 5D Mark ii into my Mac laptop with Yosemite 10.10.4.

 

I never had any problems downloading images with my Canon 5D Mark ii.

 

Please help!

4 REPLIES 4

ebiggs1
Legend
Legend

Try a card reader instead of using just the 5d2.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

jrhoffman75
Legend
Legend

What does the error message say?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thank you for everyone's replies.  I contacted Canon and they sent me a link from their website to download updated EOS Utility software.  It works like a charm now! 🙂  

" It works like a charm now! Smiley Happy"

 

That is good but remember a card reader will work with any OS if this ever happens again.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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