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Occasional Contributor
Posts: 6
Registered: ‎03-19-2020
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Firmmware update failure Canon EOS 6D

Despite following the download an application instructions assiduously, I keep receiving this error message:  
"Firmware Update Program: Update File Error. Please check the memory card and reload the battery and try again."
I have also reinitialised the data card, without success in updating the latest FIR.
How do I go about overcoming this issue with my Canon 6D?
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Reputable Contributor
Posts: 809
Registered: ‎11-14-2012

Re: Firmmware update failure Canon EOS 6D

[ Edited ]

1. Exactly which card are you using?
2. Which firmware and which file size if you check the unzipped file?

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
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Occasional Contributor
Posts: 6
Registered: ‎03-19-2020

Re: Firmmware update failure Canon EOS 6D

I am using aScandisk Ultra 64GB SD Card.

My 6D was running on 1.1.18 and I am attempting to update to Firmware 1.1.19

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Reputable Contributor
Posts: 809
Registered: ‎11-14-2012

Re: Firmmware update failure Canon EOS 6D

[ Edited ]

In my opinion no need to update if you don't connect your camera to an unsecure WiFi access points. How often do you do that?

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
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Occasional Contributor
Posts: 6
Registered: ‎03-19-2020

Re: Firmmware update failure Canon EOS 6D

Peter

Thank you for that suggestion. However Iam at times connecting through "unsecure" wifi points, however even if I was not, this does not explain why Canon firmware will not upload into the Cano 6D. The FIR file has transferred to the SD Card and is showing on the root directory. Wht is not appening is the update from the card to the camera itself.

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Reputable Contributor
Posts: 809
Registered: ‎11-14-2012

Re: Firmmware update failure Canon EOS 6D

[ Edited ]

1. Try 32GB card or smaller file size.
2. Low level format the card.

3. Check the file of when the file is extracted onto the card, 6D000119.FIR should be 21,346,096 bytes.

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
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Posts: 12,252
Registered: ‎12-07-2012

Re: Firmmware update failure Canon EOS 6D

Make sure there is no other files on the SD card.  The FW update is in the root folder?  Yes, no?

 

D/L the FW update to a Windows computer. Extract it.  Put that file on the SD card.  Keep in mind if you screw this up your camera will turn into an expensive brick or paper weight!  If there is no good reason to update the FW, don't do it.

EOS 1DX and 1D Mk IV and several lenses!
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Occasional Contributor
Posts: 6
Registered: ‎03-19-2020

Re: Firmmware update failure Canon EOS 6D

Peter

 

This may be the reason for the failure...the downloaded  6D000119.FIR on my P.C.is showing as 20,846KB bytes.

I have tried downloading it twice now with same result??? 

 


@Peter wrote:

1. Try 32GB card or smaller file size.
2. Low level format the card.

3. Check the file of when the file is extracted onto the card, 6D000119.FIR should be 21,346,096 bytes.


 

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Reputable Contributor
Posts: 809
Registered: ‎11-14-2012

Re: Firmmware update failure Canon EOS 6D

Screenshot_20200319-185427.jpg

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
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Occasional Contributor
Posts: 6
Registered: ‎03-19-2020

Re: Firmmware update failure Canon EOS 6D

I have also tried downloading from this site: https://in.canon/en/support/0400526302/1

where indeed it shows as supposed to be of the byte size you indicate. However when you download the zip file and extract it, it comes out at the size I have already indicated to you...couriouser and curiouser!

 

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