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EOS Utility 3 does not find my 6D over wifi

buffyrls
Apprentice

I downloaded the most recent version of EOS Utility 3. I enabled wifi and chose the wifi function for remote control. I cannected to the same wifi network on both my Macbook Air (Mojave 10.14.6) and my EOS 6D. I use auto setting and start to pair device and have EOS utility open. My camera screen shows " EOS-****** pairing in progress. Start pairing software on computer if it is not already running." My camera battery is fully charged. EOS Utility 3 does not "see" my camera, the three options are light gray and I can not click on them. I'm very frustrated. Please help me connect via wifi

3 REPLIES 3

jrhoffman75
Legend
Legend

https://support.usa.canon.com/kb/index?page=content&id=ART140284

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thank you for the link. Still no connection. When I try using EOS Utility 3 to connect to my Mac, the 6D screen stays on the screen with the message " EOS-****** pairing in progress. Start pairing software on computer if it is not already running." When I use Image Transfer Utility Transfer 2, the camera's nickname does not show up.

Give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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