Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎11-28-2018

EOS M6 won’t connect to phone or pad

My EOS M6 won’t connect to my iPhone or iPad anymore as it previously did. I tried:

- Resetting the camera
- Reinstalling the app on both iPhone and iPad

When I connect, I get to the step where it recognises the camera and I get to select what images the app is going to see. When I select an option there it says that the connection failed in the app immediately, whereas the camera keeps spinning for a while until it displays that the connection failed.

I suspect this has something to do with the image count - I have a large SD card, and the image count has recently gone above 10’000

I can’t back up via cloud since I’m shooting RAW which isn’t supported by any cloud option Canon provides, and I won’t have access to a PC for a while since I’m travelling. The connection to either the phone or pad is my only option for storing photos in the meantime. Please help.
New Contributor
Posts: 2
Registered: ‎12-01-2018

Re: EOS M6 won’t connect to phone or pad

I need ID nomber
New Contributor
Posts: 2
Registered: ‎12-01-2018

Re: EOS M6 won’t connect to phone or pad

I need to connect wifi with my camera

New Contributor
Posts: 2
Registered: ‎11-28-2018

Re: EOS M6 won’t connect to phone or pad

Which ID number are we talking about?
Honored Contributor
Posts: 5,443
Registered: ‎11-13-2012

Re: EOS M6 won’t connect to phone or pad

I don't have your camera, but I do have Canon cameras.

 

None of my cameras will go over 9999 image number, then they create a new folder and start over, so i would have folder 100, 101, 102 etc.

 

Are you selecting the correct folder when you go to download via wifi?

 

Rather than wifi my suggestion would be to get an Apple SD-Lightning card reader or a UBB3-Lightning adapter that you could plug your camera into. Either one of these should be quicker and more reliable than wifi.

 

2018-12-16 (1).png

 

 

 

2018-12-16 (2).png

 

2018-12-16.png

 

 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement