06-20-2019 10:52 AM
06-20-2019 11:34 AM
@tomj63 wrote:
In the last year, I have had 4 photos appear as totally white with no details. The photos before and after are fine. Any ideas what might be causing this? Have a month before the warranty runs out.
From the rather sketchy information provided, a sticky shutter blade is probably the best guess. Call Canon and see if they have a better idea. If they don't, send it in before the warranty expires.
06-20-2019 11:40 AM
06-21-2019 09:55 AM
"... and I have contacted Canon."
What did they say? I think you need to be communicating with them, not this forum.
06-20-2019 01:09 PM
06-20-2019 06:36 PM
I took 3 photos at the exact same settings....only one was white.
06-20-2019 10:22 PM
We have had others complain about this, but I do not recall any solution.
Is all the exif data the same?
06-20-2019 10:36 PM
06-21-2019 01:26 AM
@tomj63 wrote:
Yes...all the same.
Can post sample photos with the EXIF, one good and one bad?
06-21-2019 10:41 AM
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