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Occasional Contributor
Posts: 8
Registered: ‎08-06-2017

Re: EOS 6D SHUTTER PROBLEM.

i know how to use the camera i have had 3 5d mark ii and now the 6d. the small lcd panel on the right has no issues. the shutter fire in automatic mode. put when put in manual or tv,av, the mirror go up slow and then back down. the live view switch is on photo mode. press it to video mode or pressing the button does nothing. the camera cant go into live view mode plus the lcd on the back doesnt come on

Honored Contributor
Posts: 6,423
Registered: ‎08-13-2015

Re: EOS 6D SHUTTER PROBLEM.


mrcrushiaal wrote:

i know how to use the camera i have had 3 5d mark ii and now the 6d. the small lcd panel on the right has no issues. the shutter fire in automatic mode. put when put in manual or tv,av, the mirror go up slow and then back down. the live view switch is on photo mode. press it to video mode or pressing the button does nothing. the camera cant go into live view mode plus the lcd on the back doesnt come on


Everything you keep describing still sounds a lot like the camera is in Mirror Lockup mode.  Try removing the battery and the memory card, and then power up without a memory card.  The next step is to contact Canon Support.

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Occasional Contributor
Posts: 8
Registered: ‎08-06-2017

Re: EOS 6D SHUTTER PROBLEM.

the real problem is the camera wont go into video mode even whenLive View/ Movie Mode switch is pressed or turned and the back lcd doesnt come on. so therre is no way i can shoot video, not even if im connected to eos utilty 

Occasional Contributor
Posts: 8
Registered: ‎08-06-2017

Re: EOS 6D SHUTTER PROBLEM.

the camera is not in mirror lockup mode. it looks like it's a hardware problem. it will not go into live view mode, meaning it cant shoot video either.

Product Expert
Product Expert
Posts: 645
Registered: ‎10-17-2012

Re: EOS 6D SHUTTER PROBLEM.

Hello mrcrushiaal, 

 

I know there have been many different suggestions as to the origin of this issue.  One thing I would like to have you check is a button on the back of your camera marked <INFO>.  Pressing this button multiple times will cycle through the available on screen displays that your camera can display.  One of them turns the displays off completely, so we want to check that one is not activated.  

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