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Could someone have stolen my camera internal parts?

Zane
Contributor

I sent my 6D in for repair of my HDMI jack through Best Buy where I bought it. It came back fast almost too fast(within a week) for being in Alaska(everythings slow shipped here). I checked my S/N on the camera before I accepted it.

Anyway once I got it home a few weeks later I noticed overnight battery drain and numerous things on my menu were different like timezone, high iso noise reduction and numerous other "auto" modes which I never use. I then found in the copywrite info someone elses name!!! You dont change that to test the HDMI jack if you change it do you? I dont thnk so.

Im wondering if they took my camera and put my external body back over it? Anybody hear of this happening out there What to do if this happened? I think the company doing repair is called Precision Camera as they did my previous cleaning.

Any input is appreciated.

Thanks

1 ACCEPTED SOLUTION


@ebiggs1 wrote:

Zane,

"You shouldn't need to increment firmware. I suggest you send your camera in to Canon. They will check it all over, calibrate and install latest firmware."

 

This was and still is what you need to do.  If you screw up the firmware install, you might lock up the entire camera and turn it into an expensive brick.  A pretty nice brick but a brick none the less!  Send it to Canon CPS.


I did that once, trying to update the firmware on an XTi. Since the camera was still under warranty, Canon treated it as a warranty repair and fixed it for free. I wasn't a CPS member at the time, but it's one of the reasons I became one.

Bob
Philadelphia, Pennsylvania USA

View solution in original post

13 REPLIES 13

jrhoffman75
Legend
Legend

What happened with the HDMI port? What kind of damage and what damaged it?

 

I guess its conceivable that if the damage was extensive the needed to install a new main chassis (or whatever its properly called ) from a parts body.

 

If its Precision Camera in Connecticut they are an authorized Canon repair facility.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

The pins were bent in the port. Probably a replaced part I didnt get a break down of thr repair. Im not possitive Precision did the repair yet but did the last one when sent.. Canon repair has no record of my s/n being repaiered.

 

jrhoffman75
Legend
Legend
You shouldn't need to increment firmware. I suggest you send your camera in to Canon. They will check it all over, calibrate and install latest firmware.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

jrhoffman75
Legend
Legend
I have used Square Trade with good success for "passive " items, MacBook and iPhone, but for precision items with moving parts I only use factory service.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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