01-21-2021 07:16 PM
About a month ago (Dec 3) I paid for a EOS R body and a Control Ring Adapter. I was charged for both, Received the body but no sign or communication from Canon about the adapter. There's no phone number to call and the chat is never avaiable when I am.
Has anyone else had this issue? Kind of frustrating because I have a new camera with no lenses. All I can do is admire this paper weight.
01-22-2021 12:04 PM
Hi, peterphun! Our US-based sales support squad will be glad to help you. Have your order number ready and call them at 1-800-385-2155. They're available weekdays and Saturdays.
We look forward to your call!