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New Contributor
Posts: 1
Registered: ‎01-21-2021

Control RIng Adapter EF-EOS R

Hi everyone,

About a month ago (Dec 3) I paid for a EOS R body and a Control Ring Adapter. I was charged for both, Received the body but no sign or communication from Canon about the adapter. There's no phone number to call and the chat is never avaiable when I am.

 

Has anyone else had this issue? Kind of frustrating because I have a new camera with no lenses. All I can do is admire this paper weight. 

 

 

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Moderator
Posts: 2,065
Registered: ‎07-08-2013

Re: Control RIng Adapter EF-EOS R

Hi, peterphun!  Our US-based sales support squad will be glad to help you.  Have your order number ready and call them at 1-800-385-2155.  They're available weekdays and Saturdays.

 

We look forward to your call!

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