Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎01-21-2021

Control RIng Adapter EF-EOS R

Hi everyone,

About a month ago (Dec 3) I paid for a EOS R body and a Control Ring Adapter. I was charged for both, Received the body but no sign or communication from Canon about the adapter. There's no phone number to call and the chat is never avaiable when I am.


Has anyone else had this issue? Kind of frustrating because I have a new camera with no lenses. All I can do is admire this paper weight. 



Posts: 2,065
Registered: ‎07-08-2013

Re: Control RIng Adapter EF-EOS R

Hi, peterphun!  Our US-based sales support squad will be glad to help you.  Have your order number ready and call them at 1-800-385-2155.  They're available weekdays and Saturdays.


We look forward to your call!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement