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New Contributor
Posts: 4
Registered: ‎01-07-2021

Canon R5 and WFT-R10 wired connection

[ Edited ]

Hello guys, am having new the R5 with the WFT-R10 grip as I'd love to have my camera connected via ethernet wire (LAN) to my computer.  But it is NOT working on my Macbook Pro 16 (Catalina 10.15.7). R5 and WFT-R10 have both the latest frimware and EOS Utility is the latest version 3.13.10 (.2) as well.

Mac IPv4: 172.16.16.1
WFT IPv4: 172.16.16.2

The LAN connectivity is showing green on my Macbook but when I start EOS Utility nothing happens. The WiFi/LAN pairing should launch but it doesnt. Camera tells me "Coulnd't find target".

When I tried on my Windows laptop it worked on the first try.

Would be very grateful for some help on this, dirves me crazy since 2 days and the happiness over the new camera is almost gone...

Gary

Esteemed Contributor
Posts: 4,813
Registered: ‎02-17-2016

Re: Canon R5 and WFT-R10 wired connection

I suggest you call Canon support.

New Contributor
Posts: 4
Registered: ‎01-07-2021

Re: Canon R5 and WFT-R10 wired connection

I reached out few times to Canon support but the answer was update software/firmware. Which I've done already anyways, still am having the same problem.

Right now I've the R5 connected with USB-C and no extra benefit from the quite expensive battery grip.

Anyone could establish a Ethernet connection?

Thanks

Product Expert
Posts: 148
Registered: ‎07-03-2019

Re: Canon R5 and WFT-R10 wired connection

Hi GarySchmid,

 

Thanks for checking in with us.

 

I know it is frustrating when a camera is not establishing the network connection you need, so we'll do what we can to assist.

 

I'm not aware of any issues with the WFT-R10 and Catalina, so let's check a few things. I imagine that you've manually set the IP for your computer, but if not you can do that in System Preferences - Network - Ethernet.

 

Then go back to SYSTEM PREFERENCS then SHARING and check FILE SHARING and MEDIA SHARING.

 

If problems persist, try doing a test where you set up a wireless connection via FTP server, like FileZilla, which you download for free from https://filezilla-project.org. That would help us determine if the issue is specific to the ethernet connection.

 

Illustrated steps to setting up a connection to an FTP server begin on page 59 of the WFT-R10 user manual.

If you don't already have it, you can get it by visiting www.canoneos.com.

 

Once there, click on DRIVERS & DOWNLOADS link on the top right. On the next page that loads, type in your camera name in the search bar. You may need to delete a few characters and type them again if the WFT-R10 does not initially populate below.

 

 

New Contributor
Posts: 4
Registered: ‎01-07-2021

Re: Canon R5 and WFT-R10 wired connection

Thank you Canon for the reply, highly apreciated!

I tried now the sharing ticks as mentioned below but still in EOS Utility the launcher is not regocnising the wired R5.
I had Cataliina and since a while Big Sure, updates the firmware/software on the Canon products but still I can't establish connection on Mac (on PC it works every time).

Yes I set the IP manually to match camera / computer in the same network. In the network preferences I can see the green dot and "connected".

Will try the Filezilla this days. 

Thank you!
Gary

New Contributor
Posts: 1
Registered: ‎07-09-2021

Re: Canon R5 and WFT-R10 wired connection


@Nick2020 wrote:

Hi GarySchmid,

 

Thanks for checking in with us.

 

I know it is frustrating when a camera is not establishing the network connection you need, so we'll do what we can to assist.

 

I'm not aware of any issues with the WFT-R10 and Catalina, so let's check a few things. I imagine that you've manually set the IP for your computer, but if not you can do that in System Preferences - Network - Ethernet.

 

Then go back to SYSTEM PREFERENCS then SHARING and check FILE SHARING and MEDIA SHARING.

 

If problems persist, try doing a test where you set up a wireless connection via FTP server, like FileZilla, which you download for free from https://filezilla-project.org. That would help us determine if the issue is specific to the ethernet connection.

 

Illustrated steps to setting up a connection to an FTP server begin on page 59 of the WFT-R10 user manual.

If you don't already have it, you can get it by visiting www.canoneos.com.

 

Once there, click on DRIVERS & DOWNLOADS link on the top right. On the next page that loads, type in your camera name in the search bar. You may need to delete a few characters and type them again if the WFT-R10 does not initially populate below.

 

 


Just what I needed, worked a treat, thank you!

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