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Occasional Contributor
Posts: 5
Registered: ‎01-03-2019

Canon LCD display

Hello, I just noticed last night that while taking pictures from my Canon 5D Mark I, the LCD display is showing a couple of blue lines, top and bottom, please see picture attached.

I don't know what I did but this is the first tie I'm seeing this.

Can anyone help me or let me know how to clear these lines. 

Thank you for your assistance and guidence.

Canon LCD display.jpg

Esteemed Contributor
Posts: 3,402
Registered: ‎02-17-2016

Re: Canon LCD display

What are you looking at? A Photo or Video? It looks like the aspect ratio has been changed, so the LCD is letterboxed.

Occasional Contributor
Posts: 5
Registered: ‎01-03-2019

Re: Canon LCD display

Thank you for the reply. Working on photod only. How I can fix it?

Esteemed Contributor
Posts: 3,402
Registered: ‎02-17-2016

Re: Canon LCD display

Do you have a different aspect ratio set? Set it back to 3:2.

(If you are not sure, tell us the pixel dimension of the image)

Occasional Contributor
Posts: 5
Registered: ‎01-03-2019

Re: Canon LCD display

Sorry for my ignorance but I don't know if I have a different aspect ratio and I don't know how to set it back to 3:2. Just shooting in RAW

Honored Contributor
Posts: 5,813
Registered: ‎11-13-2012

Re: Canon LCD display

Quoted from a help post for a 7D mark II.

 

"You've probably enabled the the aspect ratio info in the custom functions. Go to C.FN IV function 4 and select OFF.

Press the menu button, go to the next to the last menu on the right with the selection stick, then use the back wheel to move down to C.Fn IV Operations/Others and then press set. If the top selection (off) is not highlighted then that is you problem. Press the set button again, use the back wheel to select it, then press set again."

 

Go into your menu system and see if you have a similar setting.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
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Occasional Contributor
Posts: 5
Registered: ‎01-03-2019

Re: Canon LCD display

The menu on the Canon %D is totally different than the 7D Mark II.

I cannot locate a function to change the aspect ratio.

Honored Contributor
Posts: 5,813
Registered: ‎11-13-2012

Re: Canon LCD display

You could always just clear all camera functions and it will reset camera back to factory settings. Then if you still see the blue lines it might indicate a camera malfunction.
John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 5
Registered: ‎01-03-2019

Re: Canon LCD display

Will do and thank you again for your assistance.
Honored Contributor
Posts: 5,007
Registered: ‎06-25-2014

Re: Canon LCD display


@Tustinman wrote:

The menu on the Canon 5D is totally different than the 7D Mark II.

I cannot locate a function to change the aspect ratio.


It sounds as though you don't have an instruction manual. You can download one from Canon's Web site.

 

That said, I'm not 100% certain that the Mark I even has an aspect ratio setting. But if it does, the instruction manual should tell you.

Bob
Philadelphia, Pennsylvania USA
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