10-04-2020 12:54 AM - last edited on 10-02-2021 08:11 AM by Danny
The only thing I could think of would be to press the [LOCK] button to make sure it has not locked your functions, althought hat usually would not persist through clearing the settings. If the [LOCK] button doesn't change anything then it would be a good idea to have a technician check it out.
10-05-2021 08:43 PM
I've had my R since June 2019 and never had that problem. I know you reset to factory settings, but try checking this setting for the heck of it. Go to your MENU, then to the orange tab with the camera with 3 dots underneath it. Then go to Tab #4 and select "Customize Buttons." Scroll down until you see the MODE button and make sure that it shows "MODE: MODE." I'm not sure what else to suggest but will think on it. How long have you had your camera?