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New Contributor
Posts: 1
Registered: ‎05-27-2019

Canon Connect problem with iPhone X

Hello!  I have a canon 6D and it has always successfully connected with my iphone 6s..I just tried to connect with an iphone X, and the iphone is asking for a password.  I've read in previous posts how to retrieve the password, but my iphone X doesn't prompt for a password like my iphone 6S there anyway to bypass the password, or have any other users had this issue with the iphone X?  Thank you!

Product Expert
Product Expert
Posts: 893
Registered: ‎10-17-2012

Re: Canon Connect problem with iPhone X


If the previous password is still registered in the smartphone settings, the Wi-Fi may not be established correctly. In that case, on the smartphone's Wi-Fi settings screen, delete the connection settings for the camera and enter the connection settings again. This should resolve any issues and allow the camera to reconnect with the software.

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