01-08-2020 05:28 PM
I reported this problem on this thread last March. I sent it back to Canon and they fixed it under warranty by replacing a defective upper flash unit. The problem is that it happened again on the very night the warranty expired. I've purchased seven cameras from Canon in the past and have never had the slightest issue. I am furious to read that they will charge over $300 to fix a problem that will most likely occur again.
01-09-2020 08:50 AM
Well before you get your blood pressure up too much, take a couple deep breaths and contact Canon again. You likely still have the possible advantage of having a repeat of the same problem you had earlier. Also, you may have some leverage due to the fact that Canon has already made a previous attempt to fix the same issue.
Make sure that they know that you have a paper trail of the camera's repair history. I'm assuming you still have the documentation of any prior Canon repairs . ? ?