12-01-2016 07:24 PM - edited 12-01-2016 07:27 PM
I have a Canon 70D. I'm using it with an Audio Technica AT897 mic (with an XLR adapter). For some reason, when I play back recorded footage on the camera, there is no sound except for some very light static. However, when I put the footage on my computer and play it back there, the sound is perfectly fine.
I tried unplugging the mic and recording video with the built in microphone on the camera, and it played back fine. While this isn't a massive issue, it still would be nice to know if there is a fix. That way I will know if and when my external mic needs a replacement battery.
I know it isn't because my volume is turned down...
Has anyone else run into these sort of issues?
12-02-2016 05:05 AM
What happens if you record with the external microphone, and play it back with the external microphone unplugged?
If you suspect a battery problem, why don't you change it?
05-15-2020 12:41 PM - last edited on 05-15-2020 12:43 PM by Danny
Rather than start a new thread I thought I'd try reviving this one as it seems to be the same problem.
I am brand new to this and also have a EOS 70D.
recorded without mic - playback fine
plugged in my external lavalier mic - playback no sound
No settings changed inbetween recordings.
The mic is: Premium 196" Dual-head Lavalier Microphone, Professional Lapel Clip-on Omnidirectional Condenser Mic [link disabled due to forum guidelines]
05-15-2020 07:22 PM - edited 05-15-2020 07:22 PM
We're sorry to hear that the issue persists. We recommend attempting to try a different microphone with the camera.
05-15-2020 08:18 PM
The mic is regularly used with other devices - PC & phone - with no trouble.
Also, looked at the manual and it talks about a wind canceling option and shows the audio screen... mine doesn't have any of that. It is only showing audio on/off. Could there be a FW issue?
05-15-2020 08:45 PM
The latest version of the firmware is 1.1.3 so please ensure your camera is up to date.
05-15-2020 09:48 PM
None of my screens look like the manual shows.
Looking to find the FW version on SETUP screen 4 (according to the manual, that's where it should be). Only "sensor cleaning" and "battery Info" are listed.
05-15-2020 10:36 PM
The reason may be due to the mode you are in. If you're not in a Program much such as P, Av, Tv or M then you will not see the comprehensive displayed only in those modes. The automatic or Basic zone modes do not have the same set of options.
05-16-2020 09:22 AM
Yeah, after digging more I found that. I placed it in P mode, reset settings (just in case), then updated FW.
still no sound with ext mic, only without.