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New Contributor
Posts: 2
Registered: ‎11-27-2017

Re: Canon 70D died

I got my 70D back from Canon about 3 weeks ago and have used it a few times. So far so good hopefully it stays working after almost $500 repair. 

Occasional Contributor
Posts: 17
Registered: ‎12-31-2017

Re: Canon 70D died

My 3 year old Canon EOS 70d did the same thing Christmas morning.  I turned it on and got pictues that were just white images with lines going across.  I then turned it off, changed the battery, changed the sim card and tried the battery fix i saw online, nothing worked.  I started getting an error 80.  Now it wont even turn on at all.

(First time i couldn't film my kids opening their xmas gifts.)

 

I wrote to Canon and they told me it would not be covered and they do not have a recall on the 70D camera.  After looking on the internet and seeing all the people having the same problems, Canon should be taking care of their customers because this is clearly not a one off issue.  Their is a facebook page with hundreds of people and instagram too

 

of course my extended warranty had expired so i'm either out the cost to fix it or I own a very expensive paperweight. 

Occasional Contributor
Posts: 13
Registered: ‎03-01-2014

Re: Canon 70D died

Has anyone sent thier 70D in to Canon for replacement of the motherboard recently? Just wondering if they are still charging $450.00 for the motherboard replacement. It's a shame that Canon USA does do what Canon Brazil did and repair this faulty motherboard for free.  I will either buy a motherboard myself from China on ebay, or else just buy a used cheaper model Canon EOS so I can use the Canon glass I own, but are far as buying anything else new from Canon, that's not going to happen.  FYI, Canon will sell you a 70D motherboard, but they will not sell it to you with the software and battery installed. In other words they will sell you the part, but it is useless to you unless you are an authrorized service facility. 

New Contributor
Posts: 3
Registered: ‎01-06-2018

Re: Canon 70D died

[ Edited ]

I bought a Canon 70D refurbished almost exactly two years ago. I feel pretty comfortable buying refurbished because I figure that whatever's gone wrong has already happened and they've opened it up and dealt with it. If anything it should be more reliable than a first run camera. Today I walked away from my camera while Live View was on to talk with my client, and when I came back it was frozen with ERR 80 on the top screen. It refused to turn off so I pulled the battery and since then it has refused to turn back on. I've tried multiple batteries, I've tried multiple lenses, I've given it hours to rest with no battery, I've checked the battery door switch. For a moment it gave me a low battery warning, but that's all the life I've seen from it since.

Having found dozens of accounts similar to mine online I'm concerned that this camera not only has a defective motherboard, but that at least as recently as two years ago they were "repairing" it with the same flawed part. It makes me not want to get a repair unless its free, because I don't want to be back here again in 6 months or 2 years.

I have Canon cameras that I have owned for more than a decade that still work fine. The reliability of their cameras and their customer support have been great up until now. This is really disappointing. I was already considering a switch to Panasonic or Sony for video. I'm starting to lean that way more.

 

If there's an official petition, lawsuit or complaint I'd like to be a part of it.

Occasional Contributor
Posts: 17
Registered: ‎12-31-2017

Re: Canon 70D died

I completely agree if there is a class action suit or a petition or anything I can do to make Canon repair their products for free when there is clearly a defect and they are aware of it
New Contributor
Posts: 3
Registered: ‎01-06-2018

Re: Canon 70D died

[ Edited ]

I just played around a little bit with Google Trends searching things like "70D error 80" "60D error 80" "70D problem" "70D fix" etc. The search term "Canon 70D error 80" shows up pretty consistently for the past 3-4 years but substituting 60D, 80D, 6D, 5D, etc. gives no results. There are a lot of people searching about error 80 messages with their 70D cameras.

Also just did a search for sold PCB board listings on ebay for the 60D, 70D and 80D. One sold for the 80D, a couple for the 60D and more than ten for the 70D. People are clearly doing the DIY thing as well.

Occasional Contributor
Posts: 17
Registered: ‎12-31-2017

Re: Canon 70D died

I wrote to canon and they’d told me they monitor social media and do not see a lot of iissues

Write to them using the link on their support page
Hopefully if enough of us complain they will address it and pay to fix their substandard motherboards

If you out to Facebook their are pages from all different countries with the same product. Canon in Brazil is fixing them
New Contributor
Posts: 2
Registered: ‎11-20-2017

Re: Canon 70D died

It costs 529.26 for a PCB Ass'y, main W/LI Battery (internal battery) for my 6D to be fixed.  My problem was LCD stopped working but could still take pictures .  Pretty much useless without LCD.  If it dies in another 2 years i will be shopping for something other than Canon.

Occasional Contributor
Posts: 17
Registered: ‎12-31-2017

Re: Canon 70D died

Wow how can they charge their customers that kind of money with a clear conscience
At $799 I could get a brand new body... the problem is that most of my money is tied up in the lenses so it will cost me a lot more to go to another brand like Nikon
My sister swears by Nikon and we would get into debates now I wish I went with her suggestion

Thanks for the info
Occasional Contributor
Posts: 13
Registered: ‎03-01-2014

Re: Canon 70D died

I finally found a repair service for my 70d that died due to the faulty motherboard issue. I was getting very close to buying a motherboard from a repair site in China, but when I was able to find this company, I decided to send my 70D to them. The only caveat is that they make the repair with used parts with a 60 day warranty. They charge a flat fee of 295.00 which inculdes return shipping. I emailed them and told then that I was sure the motherboard would have to be replaced and wnated to make sure the 295.00 flat fee would cover it. They said it did, I will wait to see how things go and post an update when I get my camera back from them. The name of the place is " Pham Camera Repair Service, in Morrow, Ga Phone: 404-935-2031

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