05-14-2019 05:33 PM
Hi all, i'm out in madagascar on a photography trip, and my main body, a very lightly used 6d mkII's screen has stopped responding, no response when i hit the menu, liveview etc, nothing, but weirdly it does perform completely normally when i switch it off and on, with the "sensor cleaning" message, also "no card in camera" message, but apart from that nothing. It's extremely frustrating as i am unable to change any menu settings, or operate live view, or even look at my pics after shooting, but again, strangely i get the fraction of a second brief dispaly of my shot after i shoot, The camera has been like this now for some weeks, and i'm still using it, despite its current limited functionality. Any advice or assistance will be greatly appreciated,
05-14-2019 07:56 PM
Not sure about the 6D, but some cameras have a sensor at the eyepiece that turns of the LCD when it is blocked (i.e. when you put your eye to the viewfinder.) A mispositioned eyecup can block the sensor.
05-15-2019 09:41 AM
Might also try resetting the camera (if possible), with the lens and card removed. I know you said you are not able to see the screen in some cases so this migjt not be possible.
05-15-2019 10:53 AM
Thanks for the response, but i have no idea how i could reset when i cannot access any of the menus, also, even if i could reset, and it did'nt, solve the issue, i would then have a camera without current firmware, and i'd have lost my settings in regards to image quality, like raw for example, so that's a major concern, as i would not be able to get back into the menu system, and select raw.
05-16-2019 09:02 AM - edited 05-16-2019 09:03 AM
You've crossed the line into "time to contact Canon" for service territory. You'll have to limp through the rest of your trip, come home and get the body serviced.