Canon Community Canon Community
 


Reply
Occasional Contributor
Posts: 5
Registered: ‎01-21-2015
Accepted Solution

Canon 5d Mark IV Video Files

I have a 5d Mark IV, all updated with the latest firmware, SD card and CF card, recording to both for redundancy. Mac OS Catalina. When I put the SD card in my Mac the video files do now show up. I know they are there becasuse I can play them on the camera. I know Catalina has sme new video incompatibilities but why won't the video files even appear? I tried both .mov and .mp4.

Occasional Contributor
Posts: 5
Registered: ‎01-21-2015

Re: Canon 5d Mark IV Video Files

I think I figured it out. I have dual cards in the camera, SD and CF. In order to record movies, the playback setting must be set to the SD card. I reset my camera to the default, set playback to the SD card and recorded a movie. And, it shows up on my mac. Frome page 167 of the manual: Movies cannot be recorded simultaneously to the CF card and SD card. Movies will be recorded to the card set for Playback.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement