Canon Community Canon Community
 


Reply
New Contributor
Posts: 3
Registered: ‎07-29-2019

Canon 5D Mkii shutter availability ?

[ Edited ]

The shutter for one of my 5D bodies seems to have gone. Interestingly, it still sounds ok, but I get the 'No Image' on the display screen and there's no picture recorded on the card!

 

I've been told today by a camera technician that Canon no longer supplies 5D Mkii shutters, as this has been phased out, is this correct?   I'm concerned long term as have several Mkii bodies I use for multiple camera time-lapse work, so they clock up a high shutter count.   Sure, I appreciate we can purchase through Ebay and mail order, but it would be good to know if Canon still supply ...

VIP
Posts: 11,109
Registered: ‎12-07-2012

Re: Canon 5D Mkii shutter availability ?

"I've been told today by a camera technician ..."

 

Obvious question why didn't you ask Canon?  I suspect the Mk II is out of service life, however.

EOS 1DX and 1D Mk IV, even less and less other stuff.
New Contributor
Posts: 3
Registered: ‎07-29-2019

Re: Canon 5D Mkii shutter availability ?

Canon South Africa told our technician it was no longer supported, so thought I would double-check. 

Esteemed Contributor
Posts: 4,954
Registered: ‎06-25-2014

Re: Canon 5D Mkii shutter availability ?


@TrevorDK wrote:

The shutter for one of my 5D bodies seems to have gone. Interestingly, it still sounds ok, but I get the 'No Image' on the display screen and there's no picture recorded on the card!

 

I've been told today by a camera technician that Canon no longer supplies 5D Mkii shutters, as this has been phased out, is this correct?   I'm concerned long term as have several Mkii bodies I use for multiple camera time-lapse work, so they clock up a high shutter count.   Sure, I appreciate we can purchase through Ebay and mail order, but it would be good to know if Canon still supply ...


Has a qualified Canon technician actually diagnosed your camera? The symptoms you describe aren't exactly those usually reported when the problem is a broken shutter.

Bob
Philadelphia, Pennsylvania USA
Highlighted
New Contributor
Posts: 3
Registered: ‎07-29-2019

Re: Canon 5D Mkii shutter availability ?

[ Edited ]

Just following up on this, yes correct Bob... the camera technician fitted another shutter and same issue, so gather it must be the circuit board that's failed. Given the cost of a replacement board and fitting being about $500, it's sadly the end of the road  for this camera, having just bought it from a dealer seven months ago, so it was just a month after the six-month shop warrantee! It only had 31k actuations compared to my other 5dMk2 body that has 200k and is still going strong, not that it's shutter related. 

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement