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Canon 5D Mk IV Problem with light streak on photos

Evans2
Apprentice
Hello All,

I am having a problem on a Canon 5D Mk IV whereby some white light streak is appearing on most photos - taken both indoors and outdoors.. Any ideas on what the problem could be?

6 REPLIES 6

kvbarkley
VIP
VIP

Bad shutter. It needs to be replaced.

(But show an example in case I am wrong)

757A768F-FB5F-4756-9BA1-4FB2A496789E.jpeg

here's an example with the white streak on the right hand side 

Yup.  It looks like a bad shutter.  Shutters are delicate mechanisms.  Getting dirt between the blades can severely damage the assembly.

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"The right mouse button is your friend."

Many thanks @wadizzle for the info.. I guess for this I may have to seek assistance from a Canon service center

Although that isn't a classic example of a failed shutter, it probably is.  A call to Canon is in order to make sure.  Set up a C&C and tell them what it is doing. 1 (800) 652-2666

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Evans2
Apprentice
Many thanks @Ebiggs1
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