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Canon 5D Mark IV RAW files viewing issue

tmc784
Enthusiast

Hi all,

Recently I got a Canon 5D4,  I can view RAW images at Canon DPP  software.

But I can't view RAW images from Windows 10/64 bits, neither from Photoshop CC2019 even though I upgrade Camera Raw 11.1 version. I have no problems at  viewing JPEG  files.

Any help ? Thanks a lot. 

Cheers.

21 REPLIES 21

I disable the Dual Pixel Raw , then PS and LR can see CR2 files from 5D4.

Thanks bro.

Dual pixal on my 5D4 is disabled, so that didn't work. Any other ideas? I'm going to try the Adobe link.

All cameras are different, you need to have raw support specific to your camera. I.e., it is not like a jpeg.

Thanks kvbarkley for the prompt reply. And I was unaware that the files would be coded differently. I thought a .CR2 was a .CR2, guess i really do learn something new everyday. Now, how to fix it? I guess I could just stick to the MAC cause it seems to open anything.

 

Raw support for macs does tend to lag a bit, but Canons get supported pretty quickly.

"...the MAC cause it seems to open anything."

 

You are lucky.  That is odd and not normal for Mac.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

It's not a new one either. MacBook Pro 2016 model. But it works to view them from both the 5D and the 7D

"...it works to view them from both the 5D and the 7D"

 

It should do that. They all do.  But the 5D Mk IV has special features.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Thanks, but I've decided to just use Canon DPP that came with the camera and stop wasting time with Win10.

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