05-07-2019 12:35 PM
Hello all!
Allow me to begin by saying that I don’t have a clue about what I’m doing, so please be gentle!
I bought a lovely 77d a couple of years ago. The guy in the shop kindly set everything to auto and I’ve had no trouble since. I got the camera with the kit lens and I bought an additional 70-300mm lens which I use more often.
Yesterday, I was at a horse show, happily taking shots and then I took it back out of the bag and it just wouldn’t work.
I changed the memory card, took the battery out and then back in and removed and reattached the lens, but all to no avail.
If you could give me some guidance I would be very grateful. Thank you!
Solved! Go to Solution.
05-07-2019 01:13 PM
Diane,
Welcome to the site.
Is the camera coming on (display on near shutter release displaying information such as battery level icon) or is it completely dead? Anything showing up on the rear display when you turn on the power switch?
Rodger
05-07-2019 01:17 PM
05-07-2019 01:20 PM - edited 05-07-2019 01:34 PM
Does the camera seem to power-up as normal? Or do you just mean that the shutter won't release? Are the LCD displays working as they should? Does the 77d have any sort of a "lock" button that might be keeping the shutter from workig?
Are you using a full size SD card or a micro SD with a card adapter? Have you attached any third party accesories like a battery grip or flash or a non-Canon battery?
Edit- Rodger must have had more coffee this morning than I did...
05-07-2019 01:31 PM
05-07-2019 01:33 PM
05-07-2019 01:36 PM
So... What kind of SD card are you using, and has it been properly formatted in the camera? Have you set the calendar and clock in the camera?
05-07-2019 01:39 PM
Does it happen with both lenses? If you change the lens to manual focus?
05-07-2019 02:41 PM
As Kvbarkley noted, this could be because the lens isn't focusing possibly because the AF switch on the lens was accidentally bumped to manual or the switch needed to be exercised a few times to clean its contacts.
Depending upon your camera settings, the shutter won't operate until the camera confirms focus has been achieved.
If this problem happens again, manually throw the lens well out of focus using the focus ring on the lens and then press the shutter button half way to see if it is pulling it back into focus.
Rodger
05-07-2019 02:51 PM
@Diane74 wrote:Hello all!
Allow me to begin by saying that I don’t have a clue about what I’m doing, so please be gentle!
I bought a lovely 77d a couple of years ago. The guy in the shop kindly set everything to auto and I’ve had no trouble since. I got the camera with the kit lens and I bought an additional 70-300mm lens which I use more often.
Yesterday, I was at a horse show, happily taking shots and then I took it back out of the bag and it just wouldn’t work.
I changed the memory card, took the battery out and then back in and removed and reattached the lens, but all to no avail.
If you could give me some guidance I would be very grateful. Thank you!
What the guy in the camera shop did for you will take you only so far. I'm afraid it's time to read the instruction manual. If that doesn't clarify the problem (and maybe even if it does), you may have to have the camera repaired.
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