Canon Community Canon Community
 


Reply
Highlighted
Honored Contributor
Posts: 7,167
Registered: ‎11-13-2012

Re: Can't get photos to transfer from Canon 5D Mark IV to iPad

Are the other cameras Canon cameras?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Highlighted
Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: Can't get photos to transfer from Canon 5D Mark IV to iPad

works at least with a Canon Powershot S100 perfectly

 

BR

Wolfgang

Highlighted
Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: Can't get photos to transfer from Canon 5D Mark IV to iPad

[ Edited ]

it worked (one time)  in 1 of 100 tries (after trying to dis and reconnect about 40 times) . i saw content of both cards that time . raw and jpeg L

and it was also possible to import them from the mark iv

 

but since then not even once

Highlighted
New Contributor
Posts: 2
Registered: ‎04-03-2015

Re: Can't get photos to transfer from Canon 5D Mark IV and 1Dx II to iPad Pro 11

I have used several iPads succesfully via cabel connection icluding older 9.7 Pro. Problems started with newest iPad Pro 11 with both of my cameras 5D IV and 1Dx II all with latest Firmwares. I have tried unsuccesfully with several cabels or only w 1 JPEG memorycard. I feel very disappointed as these are PRO models from both manufacturers!

Highlighted
Honored Contributor
Posts: 7,167
Registered: ‎11-13-2012

Re: Can't get photos to transfer from Canon 5D Mark IV and 1Dx II to iPad Pro 11

This blog discusses it working well. 

 

https://nicolesyblog.com/2019/01/22/lr-cc-travel/

 

Maybe posting a question on the blog could get some info. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Highlighted
Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: Can't get photos to transfer from Canon 5D Mark IV and 1Dx II to iPad Pro 11

in my opinion the blog is talking importing to ipad via a card reader not directly via cable from the 5D mark IV

in the meanwhile i also tested with a canon 7D which also worked fine and everytime / card

but still no success with the 5D mark iv

Highlighted
Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: Can't get photos to transfer from Canon 5D Mark IV and 1Dx II to iPad Pro 11

[ Edited ]

i tested further and its perfectly working with

  • Canon Powershot 100 S
  • Canon 7D
  • Canon R

 

but NOT with the Canon 5D Mark IV also not with only 1 card in the camera (i tested with 2 different 5D . mine and from a friend)

 

the Gallery Opens on connect but the import doesnt get activated

 

another problem seem to exist if you put 2 cards in a card reader with 2 slots

  • the gallery show only one cards content and after discarding it the import screen is still shown and doesnt get closed
  • having only one of my 5d mark iv cards in . its working like expected

so it might be on apple side

 

Wolfgang

Highlighted
New Contributor
Posts: 2
Registered: ‎04-03-2015

Re: Can't get photos to transfer from Canon 5D Mark IV and 1Dx II to iPad Pro 11

Apple EU HQ took my case seriously and remotelly collected data from my iPad and forwarded case to technical center.

i believe they will fix this problem...hope...

Highlighted
Occasional Contributor
Posts: 8
Registered: ‎07-06-2018

Re: Can't get photos to transfer from Canon 5D Mark IV and 1Dx II to iPad Pro 11

Have again installed latest firmware on my camera and problem solved
Highlighted
Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: Can't get photos to transfer from Canon 5D Mark IV and 1Dx II to iPad Pro 11

which camera you did update the firmware again ?

5d m 4 or 1d `?

and the same firmware you already had on the camera ?

if yes it would be clearly a canon bug imho

 

does not work for me (5D mark iv / most current firmware)

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement