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New Contributor
Posts: 1
Registered: ‎03-09-2019

Can't get my Canon 80d to sync with my Neewer external flash set up

So I recently purchased the Neewer NW-561 Flash Speedlite kit for my Canon EOS 80D camera. it seems to connect well, because everything flashes together as it should. However , when i go to the flash control settings , and then go to external flash function settings , I get a  message saying , "This menu cannot be displayed. Incompatible flash or flash's power is turned off." Also I dont see the results from the flash in my photos. Is my camera incompatible or is it a setting or something i'm missing? Can someone help!!!!!!!!!!!!!!!!!!!

Esteemed Contributor
Posts: 3,066
Registered: ‎02-17-2016

Re: Can't get my Canon 80d to sync with my Neewer external flash set up

This sounds like a question for Newer. If you are in TTL mode, it seems like you are getting the pre-flash, but not the main flash. Try in manual mode.

 

If  you really want compatibility, I would suggest you get a Canon flash.

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