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New Contributor
Posts: 2
Registered: ‎08-03-2013
Accepted Solution

CameraWindow App not connecting to 6D

Trying to connect the CameraWindow app on my iPhone 4 to a 6D without success.

 

I can setup the access point on the camera fine, and connect to it in the WiFi settings on my phone - but when I launch the app it just says "Connect the camera".

 

IMG_0884[1].PNG

 

Any help would be awesome!

Respected Contributor
Posts: 1,735
Registered: ‎02-28-2013

Re: CameraWindow App not connecting to 6D

Why are you using CameraWindow, why not EOS Remote?

New Contributor
Posts: 2
Registered: ‎08-03-2013

Re: CameraWindow App not connecting to 6D

That will do it. EOS Remote works perfectly, thanks for the quick reply!

Respected Contributor
Posts: 1,735
Registered: ‎02-28-2013

Re: CameraWindow App not connecting to 6D

No worries.  Kudos for getting it up and running so quickly, I found it a little finicky at first...  but once you have everything set up it works pretty good.

New Contributor
Posts: 2
Registered: ‎01-25-2013

Re: CameraWindow App not connecting to 6D

Thanks

I use CameraWindow on the iPhone4s but it won't work on the iPad2 so I use EOS Remote on the iPad2. CW seems a little newer and smoother.
New Contributor
Posts: 1
Registered: ‎04-01-2014

Re: CameraWindow App not connecting to 6D

I have an iphone 5s and it also sees the 6d, but when I click the connect on the bottom of the phone nothing happens.  EOS remote works OK.  I thought since CW is newer it could be a better app.

New Contributor
Posts: 3
Registered: ‎11-03-2014

Re: CameraWindow App not connecting to 6D

I've got a 6D and an iPhone 4 with the EOS app.  Nonetheless, the phone doesn't recognize the camera.

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Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: CameraWindow App not connecting to 6D

hjcihak46,

 

Thank you for posting.

 

At what point during the connection process outlined in the Wi-Fi instruction manual that came with your camera does the connection fail?  Do you receive an error message?  If so, what is that error message?

 

If this is a time sensitive-matter, additional support options are available at Contact Us.

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New Contributor
Posts: 3
Registered: ‎11-03-2014

Re: CameraWindow App not connecting to 6D

I first downloaded the EOS app into my iPhone 4.

 

Then I followed all the steps for the camera (Wi-Fi on, etc.)

 

There were no error messages.  All I got when I booted the EOS app was that no camera was detected.

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