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Occasional Contributor
Posts: 12
Registered: ‎11-02-2018
Accepted Solution

Camera won't power on

Hello,

 

I have a few 5dsrs that I use in aircraft...which vibrates a fair amount. On my last trip, one stopped powering on. I switched batteries, connected it ot an AC adapter...nothing. I was planning on sending it in for repair but it's turning on now. I'm a little concerned that if I send it in and it's working normally, the problem won't get found...though I would hope the technicians would look at it as if it was not powering up. Is this an intermittant problem others have had?

 

Thanks.

Honored Contributor
Posts: 7,883
Registered: ‎08-13-2015

Re: Camera won't power on


@denmarks wrote:

Hello,

 

I have a few 5dsrs that I use in aircraft...which vibrates a fair amount. On my last trip, one stopped powering on. I switched batteries, connected it ot an AC adapter...nothing. I was planning on sending it in for repair but it's turning on now. I'm a little concerned that if I send it in and it's working normally, the problem won't get found...though I would hope the technicians would look at it as if it was not powering up. Is this an intermittant problem others have had?

 

Thanks.


There are sensors on the doors to the memory card and battery compartments, which can prevent cameras from powering up.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
VIP
Posts: 10,937
Registered: ‎12-07-2012

Re: Camera won't power on

Send it to Canon and explain the problem. Either they will find something or they won't but they will check it out totally.  It is your only option if you want to be able to rely on it.

EOS 1DX and 1D Mk IV, even less and less other stuff.
Occasional Contributor
Posts: 12
Registered: ‎11-02-2018

Re: Camera won't power on

Thanks, yes could be a malfunction in one of those sensors...I'll try opening and closing a few times and see if I can get the problem to repeat...

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Occasional Contributor
Posts: 12
Registered: ‎11-02-2018

Re: Camera won't power on

Thanks, I will send it in.
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