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New Contributor
Posts: 2
Registered: ‎02-08-2019

Camera Connect won't connect to my M100

[ Edited ]

Hello,

Got a little M100 recently, specifically to send better pictures through to Instagram for my business. The Camera Connect system really sold it for me. Sadly, after playing with the camera for the last couple of days, I have an almost total faliure rate with connecting the camera to the Camera Connect. If I can't get it working smoothly and easily, I'll be returning this camera...a little help?

 

I have reinstalled the app and rebooted my phone and turned the camera on and off multiple times. When I rebooted my phone I could get a connection, but just the once. I can't imagine having to reboot my phone every time I want to grab photos off the camera.

 

I have added and deleted my studio's wifi network off the camera, and reset the camera's settings, several times. Wifi is set to 2.5g to get the camera to see the network.

 

Can I just use this camera with Bluetooth? I seem to be forced to pick a wifi network every time I try to connect the app? The camera won't even show up on Bluetooth half the time, I'm really not sure what's up. 

 

Thanks for the advice. The camera itself is great but without the smooth transition of those images to my iPhone it's not as useful as I thought it would be.

 

 

VIP
Posts: 8,039
Registered: ‎08-13-2015

Re: Camera Connect won't connect to my M100

Do you have a copy of the Instruction Manual?

 

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/eos-dslr-and-mirrorless-ca...

 

You can download it from the above link.  You can also contact Canon Support, too, using the link.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
New Contributor
Posts: 2
Registered: ‎02-08-2019

Re: Camera Connect won't connect to my M100

I do and I've followed all the instructions....now I'm googling for useful advice. Thanks.

VIP
Posts: 8,039
Registered: ‎08-13-2015

Re: Camera Connect won't connect to my M100


@vikwik84 wrote:

I do and I've followed all the instructions....now I'm googling for useful advice. Thanks.


There is a “Help Guide” at the link.  I suggest that you begin there.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
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