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New Contributor
Posts: 4
Registered: ‎11-09-2016
Accepted Solution

Camara will not connect to PC via USB cable.

Hi all,


I've just bought a Canon EOS 1300D, and after taking a few snaps I'm eager to see how they've turned out.

I've downloaded and installed the relevant software for my Windows 10 (64 bit) computer, and then connected the camera to my PC via the supplied USB cable.

 

I can vouch for the USB port that I'm using, however I can't vouch for the cable as Canon use mini-USB whereas everything else I own uses micro-USB.  But I'm positive, so I'll assume that the cable is working.

 

At this point nothing happens; Windows does not discover my camera, no drivers are installed (are any even required these days?), and I cannont access my photos Man Sad

 

The EOS Utility software is set to launch when a camera is connected, further demonstrating that the camara is not talking to my PC.

 

Please can someone assist me if fixing this problem.


Thanks,
David

Honored Contributor
Posts: 5,040
Registered: ‎06-25-2014

Re: Camara will not connect to PC via USB cable.


@duck__boy wrote:

Hi all,


I've just bought a Canon EOS 1300D, and after taking a few snaps I'm eager to see how they've turned out.

I've downloaded and installed the relevant software for my Windows 10 (64 bit) computer, and then connected the camera to my PC via the supplied USB cable.

 

I can vouch for the USB port that I'm using, however I can't vouch for the cable as Canon use mini-USB whereas everything else I own uses micro-USB.  But I'm positive, so I'll assume that the cable is working.

 

At this point nothing happens; Windows does not discover my camera, no drivers are installed (are any even required these days?), and I cannont access my photos Man Sad

 

The EOS Utility software is set to launch when a camera is connected, further demonstrating that the camara is not talking to my PC.

 

Please can someone assist me if fixing this problem.


Thanks,
David


The usual reasons are that WiFi is turned on (which disables the camera's USB port) or that the USB cable is a "power only" model that lacks the data strands.

Bob
Philadelphia, Pennsylvania USA
New Contributor
Posts: 4
Registered: ‎11-09-2016

Re: Camara will not connect to PC via USB cable.

Never mind. I found out by accident that if you have Wi-Fi/NFC enabled, you can't connect via USB.

It would be helpful if that was mentioned somewhere on that menu.
New Contributor
Posts: 4
Registered: ‎11-09-2016

Re: Camara will not connect to PC via USB cable.

Thanks Bob, I'd literally just discovered that by accident. Happily it's now connected just fine Smiley Happy
Honored Contributor
Posts: 5,913
Registered: ‎11-13-2012

Re: Camara will not connect to PC via USB cable.

For the benefit of others, its spelled right out in the manual on the page "Downloading Images to a Computer".

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 4
Registered: ‎11-09-2016

Re: Camara will not connect to PC via USB cable.

I'm sure that the vast majority of answers to questions on this forum are "spelled right out in the manual", but sometimes the odd note gets missed when the manual is 100+ pages.

As a beginner, I'm grateful to contributors like RobertTheFat who take a moment to help, rather than typing a convoluted version of "RTFM" before moving on.
Honored Contributor
Posts: 5,913
Registered: ‎11-13-2012

Re: Camara will not connect to PC via USB cable.

A. I wasn't addressing you since you found out the answer yourself 

 

B. I always provide reference back to a source document since others may not be as proficient as you and may need additional guidance. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Reputable Contributor
Posts: 543
Registered: ‎10-18-2016

Re: Camara will not connect to PC via USB cable.

As a matter of curiousity, is there a reason you don't just remove the SD card and read it via a card reader? 

 

I never connect the camera direcly to my PC for a couple of reasons.  The download speed seems to be faster with the card to PC direct, and I don't have to drain the camera batteries to transfer the files.

"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"I have never been able to enlarge a photograph... I am just interested in the shots" Henri Cartier-Bresson
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VIP
Posts: 8,471
Registered: ‎08-13-2015

Re: Camara will not connect to PC via USB cable.


@Tronhard wrote:

As a matter of curiousity, is there a reason you don't just remove the SD card and read it via a card reader? 

 

I never connect the camera direcly to my PC for a couple of reasons.  The download speed seems to be faster with the card to PC direct, and I don't have to drain the camera batteries to transfer the files.


I think there is a very simple explanation why many people want to use USB..  You're probably moving a LOT more data. 

 

If you're only moving several dozen files, then using the USB cable is not only convenient, it is probably quicker than taking the card out, using a reader, creating folders, dragging and dropping files, and then re-inserting the card in the camera.

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