CR2 icons showing up blank

[Michaellavine]

Hi,

I have a Mac Pro Tower running 10.11.4. recently my Canon raw files have lost their preview icon and are only showing up as blank white icons. I could see them before, now I can't and I dont think anything as really changed. 

Ive run ONYX which usually rebuilds any icon issues I have and it didnt help.

How can I get my icon previews back?

[TCampbell]

Open the Folder

Right-click (or press Cmd+J)

Tick the box for "Show icon preview"

That should fix it. 

[Michaellavine]

I keep tying that and it does nothing. And all my other icons, jpgs and tifs, are showing up fine. its the raw files that I cant see. and the files themselves are good. They open up in photoshop and I cna process them into tifs no problem.

I'm stumped!

[TCampbell]

Normally it just needs the Camera RAW update from Apple ... which also tells Finder how to preview the icon and use 'Quicklook' .

If you select the icon and tap the spacebar does it open in quicklook?

[Michaellavine]

actually no! how do I update the camera raw in apple?

[kvbarkley]

They are part of the system updates.

Did you install some other software that might have taken over the icon for your .cr2's?

[Michaellavine · Accepted solution]

I updated to High Seirra and it works! 

thanks!