08-07-2020 09:25 AM
08-07-2020 11:14 AM
A bit short on information here, is the battery retaining clip broken, is the battery door broken, are you using the correct battery.
It would be best if you could submit a picture of the battery compartment with the door open and no battery fitted, also a picture of the battery on its own.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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