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New Contributor
Posts: 1
Registered: ‎12-23-2015

Auto ISO problem, 7D

Hi, I've been using the 7D for professional video recording and recently encountered a strange problem after replacing the CR1616 battery and upgrading the firmware to 2.05. In video mode, I can't change the ISO setting or the shutter speed on any of the programs. In photo mode it works. The problem is very frustrating as I suddenly have lost any control over the ISO for video recording. I've tried to the various reset settings in the camera menu, as well as a hard reset, leaving out both batteries for 20 hours. If anyone has any other ideas as to what else I could try out, before sending it to repairs, that'd be much appreciated. Many thanks, Ilin

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Posts: 8,178
Registered: ‎08-13-2015

Re: Auto ISO problem, 7D


@Ilin wrote:

Hi, I've been using the 7D for professional video recording and recently encountered a strange problem after replacing the CR1616 battery and upgrading the firmware to 2.05. In video mode, I can't change the ISO setting or the shutter speed on any of the programs. In photo mode it works. The problem is very frustrating as I suddenly have lost any control over the ISO for video recording. I've tried to the various reset settings in the camera menu, as well as a hard reset, leaving out both batteries for 20 hours. If anyone has any other ideas as to what else I could try out, before sending it to repairs, that'd be much appreciated. Many thanks, Ilin


Have you tried re-installing the firmware?  Did the version notes identity which issues were corrected?

 

Do you know what version that you previously had?  The previous version just might be available for downloading, too.

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