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New Contributor
Posts: 1
Registered: ‎12-09-2019

7D pop up flash shorts out the camera

I picked up a used 7D off of eBay in October and got it working. Until today, I messed around with it but never tried taking a serious photograph. Today, I swapped out a broken battery cover/door. I checked a few different settings. When I put it to Auto and pointed it at a dark corner of the room and pressed the release half of the way down, the camera cycled the lens, registered a focus point, then popped up the flash. And then everything abruptly died on it. The back LCD went dark. The top LCD went blank. No noises or lights came on.

I waa unable to get the camera to switch on.

I pulled the battery and replaced it and was able to get the camera to start.

I tried triggering the pop up flash again, and the camera died again.

I removed and replaced the battery again, but when I switched on the power, nothing came on.

So, I swapped the battery for another battery. When I switched on, the camera started again.

I tried triggering the flash again. The camera died again. I pulled the battery and replaced it. The camera would not switch on.

I swapped the second battery for the first battery and tried switching on again. The camera would not start.

I got a third battery and swapped that in. When I switched it on, the camera started up.

I switched to Program mode and tried taking some rapid photos. Everything is working.

I put both the first battery and second battery into an aftermarket charger that displays currect charge. The first battery is below a half charge. The second is around 3/4 .

It seems to me that the pop up flash is shorting out the camera.

Has anyone else had this problem? What did you do about it?
Esteemed Contributor
Posts: 3,534
Registered: ‎11-19-2017

Re: 7D pop up flash shorts out the camera

[ Edited ]

Greetings,

Of course you should try resetting the camera to defaults if not already done.  Lots of stuff going on there, broken battery door, flash issue.   

  

Sorry, but the only people I know who have problems like these are unlucky ebay purchasers, who unfortunately bought someone's headache or problem.

 

If you can't put a battery of known quality into the camera and turn it on reliably, then what is it really worth.  I guess a great daylight only camera.  Safe to rely on until it gets dark?  Sorry, thats what I see here.

 

Hope you can figure it out.  

 

.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
VIP
Posts: 11,935
Registered: ‎08-13-2015

Re: 7D pop up flash shorts out the camera

[ Edited ]

Stop using the built-in flash.  The built-in flash is not strong, anyway.  If you want to do a lot flash photography, then buy an external Speedlite, and move on.  Stop using the built-in flash.  Only use genuine Canon batteries, too.

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"Doctor told me to get out and walk, so I bought a Canon."
Respected Contributor
Posts: 1,536
Registered: ‎01-25-2018

Re: 7D pop up flash shorts out the camera

It sounds like it came with a lot of batteries probably all of which are seriously compromised.  The peak current demand from that pop up flash is quite high and it probably pulls the voltage too low when it tries to activate.  The flash could be the problem (i.e. defective component in the inverter or storage cap that it feeds) but I would try it with a known good battery first. 

 

That indicated charge level on your third party charger doesn't tell you anything about how the battery will actually perform when called on to source a heavy current.  Decreased capacity and increased internal resistance with aging/abuse result in a very large voltage drop under load even though the battery indicates a normal or near normal cell voltage/charge level when not under load and this problem is also greater with many third party batteries which, even when new, can't deliver the same current/voltage profile under heavy load as a Canon OEM battery.  There are two reasons Canon OEM batteries are more expensive, one is that you do pay for the Canon name BUT you also pay for the basic design and the build quality that lets the battery pack produce heavy current without excessive voltage drop in a real world environment.

 

The AH rating of a battery pack is specified and measured over a long discharge period and doesn't actually represent the total current the battery can produce for 1 hour.  Better quality packs come close to the standard of producing the rated current for 1 hour representing a very heavy discharge condition while lesser packs will last far less than an hour under this discharge profile.   In the real world of digital cameras, battery discharge involves a lot of high peak current events and batteries in poor condition or those simply not well made from the start won't fair well when called upon to deliver high current because of their effective higher internal resistance.

 

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, 1D M2, EOS 650 (film), many lenses, XF400 video
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