12-21-2017 04:40 PM
Hello. I am aware that there is a similar string for another model, but it was not helpful.
Our 77D is stuck in video mode. We have tried the following:
-powering camera down, remove battery, put battery back in, power up
-power camera down, remove battery, turn camera on, push shutter release, turn off, put battery back in, power up
-reset to factory settings
-checked website for firmware update and there is none
We called Canon support and were told to send it in for maintenance. It's still under warranty, but of course this option is time consuming. With Christmas only 4 days away, we would like to use the camera now!
Does anyone have any ideas that could fix this? Thanks!
12-21-2017 05:04 PM
Stuck in *live view* mode or *movie mode*? If in movie mode, there is not much to do since it is in the power switch. If live view mode, the buttom may be stuck, try to push and pull it a few times.
09-11-2019 08:14 AM
09-11-2019 10:25 AM
According to your various posts you now have a 77D stuck in video mode and a 70D that won't turn off, both faults occuring since fiting a Sigma lens.
Do you really have 2 different cameras or are these faults relating to the same camera. I would suggest you may get a better response to your problems if you start your own thread and give as much information as possible rather than put your questions on the end of old threads.