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Occasional Contributor
Posts: 6
Registered: ‎10-13-2018

70D image recovery issue

hello all

 

I had a photoshoot today with several hundred photos.  I previewed them as i was shooting and then scrolled through them in camera when I got home.  Later, I tried viewing my card in LR and only a handful of photos are there, others say 'preview unavailable.'  I put the card back in my camera and the same handful of images are available but all of the others say 'cannot playback image.'

 

I know there are recovery softwares out there.  My question...  which one is most legit?  I'm panicking here.  My card is an Ultra 32gb Sandisk.  

 

Also, what happened?  Any idea?  I've used this card before and I don't understand why i can see 5-6 images but not the rest. I didn't change any settings - what did I screw up?  Is there any hope?

 

I don't want to try the recovery until I have a good plan.  I'm worried I will damage my card further or something.

 

Thanks,

Melissa

Reputable Contributor
Posts: 608
Registered: ‎10-21-2016

Re: 70D image recovery issue

[ Edited ]

Sandisk have their own recovery software which they give away free when you purchase some sandisk card but almost any recovery program will work, all the programs that I have tried give you the option to see what can be recovered without writing to the card so you don't need to worry about further data loss.

 

I can't say what has caused your problem but the only time I had similar trouble was when I deleted indiviual pictures whilst the card was in the camera. I don't do that anymore, I simply download all the pics to my PC then reformat the card in the camera.

Forum Elite
Posts: 14,427
Registered: ‎12-07-2012

Re: 70D image recovery issue

Two things right up front.  Don't use the card again.  Don't format the card. Now why did it happen?  Who knows but all SD cards are prone to failure without warning.  One reason to not use such a large card. I normally use 16GB cards. I always use two to four cards on an important shoot which is nearly all of what I do.

D/l the Sandisk recovery software.  It will recover what it can. However, if the file was corrupted in the shooting and/or writing to the SD card process, they are probably lost.  What could be recovered will not be usable anyway.

 

The Sandixk recovery software is very good, plus you can call Sandisk and ask for help. Recoverit is another program that works well.  Recoverit will not do further damage if you try it. It will even recover deleted files or photos.

EB
EOS 1DX and 1D Mk IV and several lenses!
Respected Contributor
Posts: 1,106
Registered: ‎11-14-2012

Re: 70D image recovery issue

[ Edited ]

SanDisk has its own, Recuva is free and easy, Photorec is free and open source but you will work in CMD window and for people that haven't used CMD window before a tutorial is the best to follow.

Occasional Contributor
Posts: 6
Registered: ‎10-13-2018

Re: 70D image recovery issue

Thanks everyone. My plan is to try the Sandisk recovery later tonight. I can’t imagine that the files were corrupted as I was shooting since I could see the pictures and hour later from my camera display, but I don’t know for sure. I’m going to buy 16gb and lower going forward!

Trying to stay hopeful!
VIP
Posts: 11,987
Registered: ‎08-13-2015

Re: 70D image recovery issue


@kittybiscuit88 wrote:

hello all

 

I had a photoshoot today with several hundred photos.  I previewed them as i was shooting and then scrolled through them in camera when I got home.  Later, I tried viewing my card in LR and only a handful of photos are there, others say 'preview unavailable.'  I put the card back in my camera and the same handful of images are available but all of the others say 'cannot playback image.'

 

I know there are recovery softwares out there.  My question...  which one is most legit?  I'm panicking here.  My card is an Ultra 32gb Sandisk.  

 

Also, what happened?  Any idea?  I've used this card before and I don't understand why i can see 5-6 images but not the rest. I didn't change any settings - what did I screw up?  Is there any hope?

 

I don't want to try the recovery until I have a good plan.  I'm worried I will damage my card further or something.

 

Thanks,

Melissa


There is nothing wrong with that card.  The only potential problem is if you are using a micro-SD card.  Never use those.  Be sure to always perform a low level format in the camera prior to first use.

 

Memory cards have been known to fail.  I would never allow an editor to access my original files stored on the memory card.  You should always copy them off the card to another location for editing and viewing.

I wish you the best of luck with recovery software.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"Doctor told me to get out and walk, so I bought a Canon."
Occasional Contributor
Posts: 6
Registered: ‎10-13-2018

Re: 70D image recovery issue

Thanks. I misspoke when I said I was going straight into LR. I was just trying to put on my computer so I could then go to Lr. And it’s not a micro SD card.
Occasional Contributor
Posts: 6
Registered: ‎10-13-2018

Re: 70D image recovery issue

Hello everyone! I recovered my pictures. Past me was smart and saved the Sandisk recovery subscription details from the packaging! Worked like a charm. I have no idea what happened but safe to say I will not use this card again and I will never delete in camera again in case that is what caused this issue. Finally, I can stop feeling like I’m going to puke. Thanks for all the responses!
Respected Contributor
Posts: 1,557
Registered: ‎01-25-2018

Re: 70D image recovery issue

I love a happy ending Melissa!  Glad to hear the images are safe.

 

And Ray thanks for your note about the failure you experienced.  I very rarely delete anyting from a card while it is in the camera but I will make sure not to do that at all in the future just to be safe.  

 

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, 1D M2, EOS 650 (film), many lenses, XF400 video
Forum Elite
Posts: 14,427
Registered: ‎12-07-2012

Re: 70D image recovery issue

"I recovered my pictures."

 

Fan-tip-toc-tas-tic !    Smiley Very Happy

 

"I will not use this card again..."

 

Wise move, very wise move.

 

"I will never delete in camera again..."

 

That did not cause the problem,  You may delete in camera as you wish.

 

"I can stop feeling like I’m going to puke."

 

I know the feeling.  It will pass, Kido. It will pass.  You learn. You correct and you move on. Smiley Happy

 

 

EB
EOS 1DX and 1D Mk IV and several lenses!
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